Our policies about your privacy & security

MailBox Direct is committed to maintaining a high level of confidentiality for our customers. We will never share your personal information or mailing list. Your direct mailpiece will never be shown to other customers.

Order Process
MailBox Direct requests certain information during the ordering process to ensure correct orders. This information is only used for credit card authorization and to contact you if necessary regarding your order.

MailBox Direct collects general information through the use of cookies. Cookies are small data files that are stored on your computer to help store information regarding your order. This allows you avoid retyping every field each time you place an order.

Customer Service
MailBox Direct communicates with users on a regular basis to provide requested services. Both our production and customer service staff use email and phone information to communicate with customers about issues pertaining to their orders.

Credit Card Processing Security
MailBox Direct uses Security Metrics for secure e-commerce transactions with SSL certificates that enable 256-bit encryption. Credit cards are charged using Braintree payments.

MailBox Direct Security
MailBoxDirect.com is a Payment Card Industry (PCI) Data Security Standards (DSS) certified company. Our computer network is tested quarterly for security standards on the following: Network Security, Internal Network Policies, Employee Hire Policies, Physical Property Security, Employee Policies, and Hardware Security. Our facilities are secured using the following: Video Monitoring, Visitor Sign-In, and Coded Access Locks throughout the building.